The Wangaratta Performing Arts and Convention Centre (WPACC) is seeking a highly organised and customer focused Box Office and Ticketing Officer to join their team.

This role is central to the delivery of ticketed performances, conferences and events, with primary responsibility for ticketing systems, on sale activities and performance hire ticketing administration. You will ensure a seamless, accurate and professional ticketing experience for patrons, hirers and stakeholders.

About the role

• Provide hands on box office service and escalation support when required
• Working closely with the Marketing and Engagement Officer, Venue Manager and front of house teams, you will:
• Manage ticketing systems and show builds
• Coordinate on sale activities and seating configurations
• Support performance hirers with ticketing, reporting and reconciliations
• Maintain ticketing information across the website and platforms